Do's and Don'ts



Do wait 24hours before getting your lashes wet. This includes showering, splashing water on your face, visits to the sauna/steam room, swimming, crying, and sweating during exercise.



Do clean your lashes using only water based make up remover specially formulated for gently removing debris and oils around the eyes to prolong the life of your lashes and encourage their growth. 























Do keep your hands off your lashes no matter how bad you want to touch them. Don’t rub, pick or pull your eyelash extensions to avoid permanent damage to your natural eyelash. Just as plucking your eyebrow hair can cause damage to the root causing it to not grow back ─ the same is true for eyelashes.


Do contact Dallash if you experience signs of irritation. Signs of irritation may appear as redness, itchiness, or swelling around the lash line, which may occur within 24 hours of the application. In case of an allergic reaction, the lash extensions might have to be removed. To avoid damage to your natural lashes, avoid removing the lashes extensions yourself. Please read on how to prepare for your appointment to minimize common allergy reaction.



Do love your lashes & browsENJOY!


Don't use cotton swabs when cleansing your lash line. Always use a sponge applicator or a micro swab which can gently sweep across the base of your lashes without leaving behind trace fibers. After using cleansers, or when your lashes are wet from the shower, always pat them dry ─ avoid rubbing them with your towel.


Don’t excessively rub lashes or eyes while washing face. Gently pat dry. 


Don’t use oil-based eye products around or on the eyes.  Oil-based products around or on the eyes will dissolve the bonding agent of eyelash extensions, droop your lash lift.


Don't sleep "face down" on your pillow Avoid rubbing your eyes  too aggressively on your pillow while sleeping.

Try our SILK pillow case or "Save the face pillow".


Don’t receive acidic facials: Avoid Acidic peels such as Chemical Peels, Alpha and/or Beta Hydroxy Peels for 5 days before / after lash & brow treatments.



Don’t use regular, over the counter mascaras pencils: We recommend using mascara that is specially formulated for lashes. Ask the stylist on tips how to apply the mascaral.


Don’t use manual lash curlers: This will break both extensions and natural lashes! Instead, we recommend using an advanced heated eyelash curler. Use to curl lashes only on the tips of the extensions, do not head from the room of the eyelashes.


Frequently Asked Questions - lash extensions

Whats the most important information about lash extensions?

All our lash extensions are semi-permanent and applied individually.

These lashes are completely safe for eyes and contact lens users.

Just like real lashes, they are resistant to water, pool chlorine, and all perspiration.

Proper maintenance is suggested to extend the life of lash extensions.

Your natural lashes shed on average every 5-8 weeks, the extensions will remain adhered through the length of your natural lash cycle.

The average person sheds 1-4 lashes per day

we recommend maintenance every 10-21days fill the eyelashes that have fallen out due their natural shedding cycle.

What is the fill policy?

Fill is required every 10-21 days. When wearing  eye makeup fill is required every 10-12 days. After 14 days extended fill may be required.NO EXCEPTIONS. Pass 4 weeks NEW SET is required.

Fill appointment is half the time of a New Set, this is why we require to see you every 10-21 days. You should remain 40-60% of lashes when you arrive for your fill appointment. When you come in with less than 30% remaining that will be considered a NEW SET. 

What are eyelash extensions?

Eyelash extensions are a great new way to get your lashes to look thicker, curlier, and longer! It's a cross between your natural lashes and the option of hundreds of different synthetic & mink lashes for you to choose from. Extensions come in all types of lengths thickness, colors, pretty much any style you would like, we can customize!

Who uses eyelash extensions?

Anyone in the market for a more sophisticated look.  Eyelash extensions provide a look that adds beauty and youth. They also save you time so you don't need to worry about them every day. Absolutely mascara-free. 


What are eyelash extensions made of?

The eyelashes that are being used for most eyelash extensions sets are synthetic; Synthetic Mink lashes are made of a single polyester fiber thread that not only gives them a gloss finish but a soft touch as well. Lavish Lashes Bold Minks are mix of single polyester fibers and natural goodness of natural lashes, giving you the beauty of both words: soft in touch, natural in look but yet mate finish and the curl you desire. Silk lashes are super soft with brilliant high shine, flat in design to create most stunning mascara finish.


How safe are eyelash extensions?

Eyelash extensions use a glue specifically formulated for this type of service. Some are odorless and some have a slight scent. All extensions are applied 1mm away from your skin with your eyes closed during the procedure, therefore ensuring that neither the extension nor glue comes in contact with your eyes.


How long do eyelash extensions last?

Your natural lashes shed on average every 5-8 weeks, the extensions will remain adhered thru the length of your natural lash cycle. The average person sheds 1-4 lashes per day that's why we recommend fill in appointments every 3-4 weeks to replace eyelashes that have fallen out due their natural cycle. Some clients admire the fluff full look at all times, in those cases 2 week fill appointment is recommended.

How do I care for eyelash extensions?

Extensions have an easy maintenance with simple guidelines to follow. Avoid excessive rubbing, oil-based cleansers and lotions, along with oil-based makeup removers. Small make up sponge applicators/ micro-swabs are recommended to carefully clean around the eyes.


Can I wear mascara on eyelash extensions?

We recommend specialty formulated mascara that is water based to be used on the tips of your extensions, for touch ups only.  Nothing heavy or waterproof as it will waken the bond between natural lash and the extension.


How do I prepare for the service?

Using a soft cleanser please thoroughly clean your current lashes. Please use nothing oil-based and remove all make-up. Remove contact lenses and bring your glasses.

Can I receive eyelash extensions if my lashes are tinted or dyed?

Yes. We recommend talking to your professional on what steps to take to ensure best final result for those with tined eyelashes. 

How do you remove eyelash extensions?

There are two methods:

1.  Come in and let us professionally remove them with a special adhesive remover. Please do not attempt to remove them yourself as the glue is very strong and you can damage your own lashes.

2.  Let the eyelash extensions slowly fall our by themselves. This will take about 5-8 weeks.





Frequently Asked Questions - lash lift

What is a Lash Lift?

Elleebana Lash Lift is a gentle alternative to a tradional lash perm. Processing time of only 5-10 minutes instead of 45 minutes with a regular perm. Different types and sizes of silicone rods & shields create and control the amount of lift and curl without harming the lashes. Just like with any chemical service proper conditioning in form of a LashBoost or Elleeplex treatment is recommended in order to hydrate and condition the lashes. 

This non-invasive, painless lash-enhancing method is the newest innovation in the beauty world for fuller, shapelier, natural looking lashes. 


How and where is the lift lotion applied?

Product is applied directly onto the lashes 1mm above the root of the hair. None of the product comes in contact with the skin. During the treatment a disposable applicators and brushes are used to apply the solutions. Sterile wash rinse is performed at the end of the treatment to ensure all product is fully rinsed from the lashes. 


How do I maintain my Lash Lift?
As with eyelash extensions, there are many factors that affect how Lash Lift last; following the aftercare f0r first 24 hours and avoiding oil based skin care products will allow the lift to last through the natural cycle of your lashes which is 5 - 8 weeks.  Do not sleep on your face the night of your treatment. Do not rub, pick or pull your lashes. 

Can I wear mascara on my lifted lashes?

We recommend specialty formulated mascara that is water based to be used on your lifted lashes.  Nothing heavy or waterproof as it will have the lift droop. We recommend ELLEEVATE 3IN 1 mascara or PROTECTIVE waterbased mascara. You can purchase both in our boutique or on our online store.


How do I prepare for the service?

Please do not wear mascara on your lashes or heavy makeup the day of your treatment as it may alter the results of your lash lift. Please use nothing oil-based. Remove contact lenses and bring your glasses if necessary.